Privacy Policy – Screen Pulse | Last updated: 24-09-2025

Screen Pulse (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you use our services.

By using the Screen Pulse platform, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

1.1 Account & Contact Information

• Name, company, email address, mobile phone number (including phone numbers collected from end users of our customers — e.g., restaurant patrons — who opt in to receive SMS marketing from our customers via our Customer Capture forms or Spin Wheel campaigns), billing address, payment details, and login credentials.

1.2 Usage Data

• Information about how you interact with the platform (logins, screen activity, clicks, device/browser information, IP addresses).

1.3 Content & Media

• Any media (images, videos, graphics, text) you upload, publish, or display via the Service.
• We may reuse such content (with or without alterations) for operational, analytical, or promotional purposes, in line with our Terms & Conditions.

1.4 Hardware Data (if applicable)

• Device identifiers, operating system details, and diagnostic information from hardware supplied by us.

2. How We Use Your Information

We use your information for the following purposes:

• Provide and operate the Screen Pulse Service.
• Billing & account management (processing payments, invoicing, fraud prevention).
• Customer support (responding to inquiries, troubleshooting issues).
• Improving and personalizing the Service, including analytics and performance optimization.
• Security & compliance (protecting against fraud, illegal activity, or misuse).
• Marketing & communication: to send you updates, offers, and news (you may opt out at any time).
• Reusing customer content: for operational improvements or promotional materials, as described in our Terms & Conditions.
• SMS Messaging: If you (or end users of our customers) opt in to receive SMS messages, we use the provided mobile number to send transactional and marketing SMS messages on behalf of our customers' businesses. Opt-in is explicit and affirmative (an unchecked consent checkbox the end user must actively check before submission). You may opt out at any time by replying STOP.

3. Sharing of Information

We may share your information in limited cases:

• Service providers: Payment processors, hosting providers, analytics tools, customer support systems.
• Business transfers: In the event of a merger, acquisition, or sale of assets.
• Legal requirements: To comply with applicable law, regulation, legal process, or enforceable government request.
• With your consent: If you grant us explicit permission.

No mobile information (including phone numbers and SMS opt-in data) will be shared with third parties or affiliates for marketing or promotional purposes. SMS consent and phone numbers are not shared with, sold to, or rented to any third party.

We do not sell personal data to third parties.

4. Data Storage & Security

• All customer data is stored on secure servers located in the United States of America.
• We use industry-standard encryption, access controls, and monitoring to safeguard your information.
• However, no method of transmission or storage is completely secure. We cannot guarantee absolute security.

5. Data Retention

• Account and billing data are retained as long as your account is active, or as needed to comply with legal obligations.
• Content may be retained or deleted upon account termination in accordance with our Terms & Conditions.

6. Your Rights

Depending on your location, you may have rights including:

• Accessing, correcting, or deleting your personal data.
• Opting out of marketing communications.
• Requesting portability of your data.
• Restricting or objecting to certain processing activities.

To exercise these rights, contact us at screenpulse.ai@gmail.com.

7. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences.
• Improve performance and security.
• Analyze usage for improvements.

You may disable cookies in your browser settings, but this may affect your ability to use the Service.

7a. SMS Messaging Program

Screen Pulse provides an SMS messaging platform that allows our business customers (e.g., restaurants) to send SMS marketing and transactional messages to their end customers who have opted in.

Opt-in collection: End users opt in by entering their mobile phone number and actively checking an SMS consent checkbox on a Customer Capture web form (accessible via a unique campaign URL or QR code displayed at the business's location). The consent checkbox is unchecked by default — the end user must affirmatively check it. The consent disclosure reads: "I agree to receive SMS marketing messages from [Business Name]. Message and data rates may apply. Reply STOP to unsubscribe, HELP for help."

Message types: Marketing offers, promotions, event announcements, loyalty rewards, and transactional messages from the business the end user opted in with.

Frequency: Message frequency varies by business. Typical volume is up to 4 messages per month per opted-in customer.

Costs: Message and data rates may apply per your wireless carrier plan. Screen Pulse does not charge end users to receive messages.

Opt-out: Reply STOP to unsubscribe at any time. You will receive a confirmation message and no further marketing messages from that business. To re-subscribe, reply START or UNSTOP.

Help: Reply HELP for customer support. For additional assistance, contact screenpulse.ai@gmail.com.

Carriers: Carriers are not liable for delayed or undelivered messages.

Third-party sharing: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Phone numbers collected for SMS are used only to deliver SMS messages from the business the end user opted in with.

8. Children’s Privacy

The Service is not directed at children under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will delete it.

9. International Users

Although Screen Pulse operates primarily in the USA, if you access the Service from outside the USA, you agree that your data may be transferred, stored, and processed in the USA, which may have different data protection laws than your country.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. If material changes are made, we will notify you via email or platform notice before they take effect.

11. Contact Us

For questions about this Privacy Policy or your personal data, please contact:

Screen Pulse Privacy Team

Email: screenpulse.ai@gmail.com

Address: 131 Continental Dr, Suite 305, Newark, DE 19713, US