Data Deletion Instructions
How to delete the data we obtain from Meta (Facebook & Instagram).
Data Deletion Instructions – Screen Pulse | Last updated: 29-07-2026
Screen Pulse lets restaurants connect their own Facebook Page and Instagram Business account to use our SP Reputation, SP Engage, Social Posts, and AI Menu Studio features. This page explains how to delete the data we obtain from Meta (Facebook and Instagram), and how to delete your Screen Pulse account.
Option 1 — Disconnect in Screen Pulse (fastest)
- Log in to Screen Pulse and open SP Reputation → Connections.
- Find the Facebook or Instagram connection and click Disconnect.
- This immediately revokes the stored access token and deletes the data we hold for that connection (including synced reviews and tokens).
Option 2 — Remove access from Facebook
- Go to Facebook → Settings & Privacy → Settings → Business Integrations.
- Select Screen Pulse Reputation and choose Remove.
Option 3 — Request full deletion by email
Email screenpulse.ai@gmail.com from the address on your account with the subject “Data Deletion Request”. Include your account email and, if possible, the connected Page name. We will delete the data we obtained from Meta and confirm within 30 days.
What gets deleted
Reviews, ratings, comments, and Page/Instagram data synced from Meta; access tokens; and any content we generated from that data for your account. We may retain limited records only where required by law.
Questions? Contact Screen Pulse at screenpulse.ai@gmail.com, 131 Continental Dr, Suite 305, Newark, DE 19713, US.